A garage door that will not move is almost never a mystery to the person who fixes it. The door is a heavy panel held up by springs and cables, guided by rollers in a track, and pushed by an opener. When one of those parts wears out, the door tells you which one by how it fails.
The short answer on price: Island Door Pros in Plainview says most garage door repairs on Long Island fall between $150 and $650. Expo Garage Doors in Roslyn puts the typical range at $150 to $450. A broken spring or a dead opener sits near the middle. A dented panel or a door that came off its track can run higher.
Long Island repair prices by part
Two Long Island companies publish prices by part. Where only one gives a number, the other cell is blank.
| Repair | Island Door Pros, Plainview (Apr 2026) | Expo Garage Doors, Roslyn (Oct 2026) |
|---|---|---|
| Most repairs | $150 to $650 | $150 to $450 |
| One torsion spring | $175 to $220 | $200 to $380, springs and opener repairs |
| Both torsion springs | $240 to $310 | |
| Extension springs, pair | $140 to $190 | |
| Lift cables, pair | $150 to $185 | |
| Roller set | $90 to $160 | |
| Panel replacement | $250 to $550 | |
| Opener service call, diagnose and adjust | $85 to $150 | |
| Minor adjustments or sensor repairs | starting around $120 to $180 |
Sumo Garage Doors in Westbury adds that labor across Nassau and Suffolk runs $85 to $150 an hour for garage door work. Night and weekend calls can cost more; see emergency repair for how companies differ.
What the door is telling you
Sumo Garage Doors lists the usual causes behind each symptom. Use it to describe the problem on the phone, not to diagnose it yourself.
| What you notice | Usual causes, per Sumo Garage Doors |
|---|---|
| Door will not open | Broken spring, dead opener motor, misaligned safety sensors, or a door off its track |
| Grinding noise | Worn rollers, dry or damaged bearings, or a track out of alignment |
| Door will not close all the way | Blocked or misaligned photo eye, something in the track, or a close limit setting that needs adjusting |
| Door reverses on the way down | Dirt, misalignment, a loose wire, or direct sun on a sensor |
| Sticking, dragging or slamming | Worn rollers, a weak spring, a loose hinge, or a knocked track |
| Shaking, jerking or leaning | Frayed or snapped cables, or a cable that slipped off its drum |
| Dented or cracked panel | A bent section that throws off travel and lets weather and pests through |
Island Door Pros says a failed spring usually announces itself with a loud bang, and then the door will not open or feels dangerously heavy. Our broken spring page covers that job on its own. If the opener hums or its lights flash and nothing moves, start with opener repair.
A door hanging crooked or out of the track
Precision Garage Door Service of Long Island lists the common causes of an off-track door as a snapped lift cable, bent tracks, worn rollers and loose hardware, plus a car backing into it. Their instructions are short:
- stop using the automatic opener
- do not force the door open or closed
- do not pull the red emergency release cord
- do not try to push the rollers back into the track
Their reasoning is that a door out of alignment loses its counterweight and can drop suddenly, and a crooked door usually means the springs or cables are already compromised. Leave the car where it is and call.
What to ask before the tech starts
- What is the service call, and is it credited if I go ahead today? Sumo Garage Doors says most reputable companies credit it.
- Is the price for the part alone, or parts and labor? Expo Garage Doors quotes its ranges with both included.
- If it is a spring or a cable, are you replacing one or the pair? Island Door Pros prices cables as a pair because mismatched tension pulls the door out of line.
- What is the warranty on the part and on the labor, and can I have it in writing?
- What is your Nassau or Suffolk home improvement license number? Our license guide shows where to look it up.
Signs to hang up
Nassau County’s Office of Consumer Affairs warns homeowners away from unlicensed contractors, salesmen who pressure you to order now before the price goes up, and firms that want a large down payment. The office calls a fair down payment anything under 15%. Paying a big share before anyone has even looked at the door is the opposite of that.
Watch for a repair quote that keeps growing once the tech is in the garage. Ask for the total in writing before work starts, with each part named.
Yearly service and tune-ups
All Island Garage Door in Bayport says most doors should be professionally serviced once a year. Precision Garage Door Service of Long Island advertises a $79.95 tune-up special on Tuesdays through Thursdays, listed as a $299 value. Prices and specials change, so ask when you call.
Track, roller and hinge
- Vertical track
- Curved track
- Horizontal track
- Roller
- Roller stem
- Hinge
- Track bracket